Welcome to Community Week 2025! Join us to learn, connect, and be recognized as we celebrate the spirit of Community and the power of AI. Get the details  

POP3 and SMTP are disappeared

erumjabeen
Tera Contributor

POP3 and SMTP are disappeared in an email account. How can we have it @?

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @erumjabeen 

 

If you are in PDI follow this

 

https://www.servicenow.com/community/developer-forum/solution-how-to-configure-email-account-in-serv...

 

 

But this configuration will bring all your personal emails in PDI, so better create a new Gmail account and use. 

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

erumjabeen
Tera Contributor

this is not I am talking about. I am asking about the by default SMTP and POP3 are not showing

 

In Pdi , it will not show any more. SN has removed those due to security constraints. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************