We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

POP3 and SMTP are disappeared

erumjabeen
Tera Contributor

POP3 and SMTP are disappeared in an email account. How can we have it @?

3 REPLIES 3

Dr Atul G- LNG
Tera Patron

Hi @erumjabeen 

 

If you are in PDI follow this

 

https://www.servicenow.com/community/developer-forum/solution-how-to-configure-email-account-in-serv...

 

 

But this configuration will bring all your personal emails in PDI, so better create a new Gmail account and use. 

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

erumjabeen
Tera Contributor

this is not I am talking about. I am asking about the by default SMTP and POP3 are not showing

 

In Pdi , it will not show any more. SN has removed those due to security constraints. 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************