Populate Request Form Field from Catalog Variable

[james_walters]

Hi

I need to populate the Request form Priority field based on the Priority the requester selects. I have added the field as a variable and onto the form, however I cannot get it to populate based on the selection I made on the catalog item.

I have tried a Catalog Item Client Script onSubmit but then it only takes that field. I tried a onLoad Client Script on the sc_request table but fails to update the field.

I've also tried a Record Producer and mapping the fields together, however that doesn't follow the same Cart format I need from the other catalog items I have.

Looking on the community the catalog_item UI Macro could help but I'm not confident to update.

Any help please? A lot of posts but not specifically setting a form field based on a variable.

Thanks

James

[Uncle Rob]

What kind of thing are you building with?   Is it naturally a Catalog Item, Record Producer, Order Guide, or Wizard?

I do this all the time in Catalog Items.   Because you're reaching all the way up to request, you might need a runscript activity that looks something like this...

current.request.priority = current.variables.priority;

That assumes that the two fields track value EXACTLY the same way though.   You might want to double check that.

Some other things for your consideration from a process perspective:

- What does "priority" actually mean on a Request?   Are you actually assigning request records to people?

- What does "priority" actually mean if the users can select it themselves?

[james_walters]

It's a Catalog Item, I tried a record producer but not working.

[Uncle Rob]

Catalog Items and Record Producers are built for two different purposes.   I wouldn't try switching building blocks for the purpose of populating one field.

[Pradeep Sharma]

Hi James,

Can you redirect to the demo instance where you are able to reproduce this so that we can take a look.