Hi Team, We have a scripted REST API to share our sctask and RITM details. We have setup a integration user for this. But integration user is not able to get any records in response. Response code is 200 but records in response is zero. Which roles w...
Hi,I wanted to create a new UI Action Button in the Users Tab (in the related list) in a group form. By default, there is a UI Action button called 'Edit'. How I can make this 'Edit' button to be visible to only Admin and hidden for all.And the new U...
Dear Community, is it possible to control somehow the Visible on Summaries variable on Service Portal? I just need to set up this via the script as I have the requirements that it should show/hide depends of options selected. ( its the variable set...
Hello ServiceNow Family, When working with ServiceNow, one of the most common requirements is to fetch details about the currently logged-in user. Knowing who the user is, their roles, groups, and other attributes helps us deliver the right experie...
Hi everyone,I need to identify all Flow Designer actions (especially task creation or any step where an Assignment Group is defined) that are assigned to a specific group — for example, "Groupe A". My goal is to extract : - The name of each flow that...
All P2 incidents created by an System alert and caller is Event management, it trigger notification and should later be automatically downgrade to P5. Business rule conditions on Incident table:Caller: Event ManagementChannel: AlertCreated by: System...
Hi,While creating the ATF i can't see the Resolve button where as it is there earlier please find the UI action configuration: It is working fine earlier but i don't see it now.Thanks
Recently I updated our Service Operation Workspace application to 6.1.7 from 5.x and I see there is a new feature to edit a record from the list view. However, when I click that edit button to view the form on the right pane, it says "This form has n...
We have one variable , it is not visible in portal. while submit the request , ritm and sc_task is generated.when i open the sc_task record, variable is visible and it is mandatoy.so how can i achieve in ATF, I have used set variable value but it i...
I have a requirement to send emails to Teams channels. Upon reading in Microsoft site this is not possible if teams is part of Office 365 Government plan. Has anyone done this for teams in this plan?
Problem records are randomly losing the ability to select a CI. The CI may be selectable when the record is initially opened, but upon saving or sometime later, the CI is unable to be changed as information changes. When this happens, no CI is select...
Understanding GlideDate() and GlideDateTime() in ServiceNow:ServiceNow developers frequently work with date and time data to manage records and processes effectively. GlideDate() and GlideDateTime() are essential classes in ServiceNow for handling da...
answer = { // Configure policy inputs here u_vp_approval_mandatory: false};var vp_approval_required = false;var gr_conflict = new GlideRecord('conflict');gr_conflict.addEncodedQuery("change=" + current.sys_id + "^type=blackout^schedule.ref_cmn_...
In service catalog all variables are read only in variable editor.. I need to edit one variable in task ..I created UI policy which apply on task and also tried creating client script but nothing works out.. can anyone explain what we can do for maki...
Hello Community, I've created a custom role to allow users to view only a subset of incidents and requests.The access part works perfectly — ACLs and Query Rules are all good. However, users with this role are stuck in the "Self-Service" (ess) view a...
