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Unable to make field read only

Hi,  I'm trying to make planned start date ('start_date') read only on a project task ('pm_project_task'). I have a UI policy to do this for other fields, all working fine apart from start date. Tried via script etc nothing seems to work. The only wa...

Alex2506 by Tera Expert
  • 1221 Views
  • 7 replies
  • 0 helpfuls

Duplicate change task created on copy change

Hi All, When I am clicking on copy change and submit the change request ,Duplicate change task are created .When I click on copy change again in the change request for which duplicate task are created .Again duplicate task are created in addition of ...

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_bhishek by Tera Guru
  • 2089 Views
  • 5 replies
  • 1 helpfuls

Resolved! Prevent user from being logged out due to inactivity

 I have a development task and I’m unsure how to proceed.Currently, a user is automatically logged out after a period of inactivity, which is the default behavior in the platform. However, the requirement is to ensure that this specific user remains ...

Twillio

Hi All, I came across this link: Notify: Multi-Channel Notifications | Twilio. What is available with ServiceNow for SMS messaging?I have also tried to reach out to Twillio but they are not responding.  

aans by Tera Contributor
  • 667 Views
  • 3 replies
  • 0 helpfuls

ServicenowAdmin exam - Cheat sheet

Hi All, I recently passed the ServiceNow Admin exam and made my own notes. Hope this cheat sheet will help you to pass the exam. Thanks Anu

aans by Tera Contributor
  • 4530 Views
  • 3 replies
  • 8 helpfuls

Tables that hold current on-call info

I have a need to get all of the people who are on-call at a given moment in time.  If I have 11 rotations for example and only one person is on-call at any moment in time I would want to get 11 records. I would prefer to select the data from tables. ...

Steve Fisher by Kilo Contributor
  • 2056 Views
  • 7 replies
  • 2 helpfuls

Resolved! Cancellation of a Problem

Currently, there is an OOB UI action "cancel" in the problem form, but it only displays during "assess" I want to be able to have "cancel" shown during the "new" state as well without losing its functionality. 

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CartJS API

HelloHas anyone used the CartJS API?I'm currently working on a requirement to import RITM records using the CartJS API.I've already created a transform map and started scripting, but I need to populate specific fields on the RITM, such as State and R...

Adja Bineta by Tera Contributor
  • 325 Views
  • 1 replies
  • 0 helpfuls

Create Task and assign group base on user's locatio - Flow Designer

Hi All I am creating the flow for catalog item and in this catalog item a have a variable reference to user table where I choose one user. Task should be created when option 1 is choosen from the second variable and assignment group should be assign ...

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Kasia5 by Tera Contributor
  • 369 Views
  • 2 replies
  • 0 helpfuls