Evening all. We now have users from different IDPs accessing ServiceNow. We have a need to have the URI link in emails directing them to the right IDP based on their SSO source, which is a field on the user table. Can anyone advise on how we might do...
If a user is removed from a MS Entra ID group, how does SCIM process that on the servicenow side? does it just remove the sys_user_grmember record which binds the sys_user to the sys_user_group?
Here under the software and applications we have 20+ catalog items but its showing only 20 items so is there any way to add all the catalog items or add browse all option
Hi,I have a use case that the catalog item manager needs a dashboard that when he enter the name of an catalog item via a filter he is able to see the details of the catalog, such as variables (questions), category, catalog, company/department associ...
I wrongly deactivate one OOB flow and now I can't see the option to activate it again because this flow is read only, how can i make it activa again?
I have a transform map to edit. The data source is defined and CSV file is used as a data source. The new file contains some additional columns which are not present in the previous data source file. When I loaded this new file and run transform, the...
Hi Team, in Task Assessment Details in dev assignment groups are showing, However in prod assignment groups is showing as empty. below is dev prod: Assignment group is same for Incidents Assignment group is populating, For Request or Requested Ite...
Hi I found an inactive user with roles but not added in any group or not manually added. all the roles say inherited true. Unable to delete them from sys user has role table and background script also didn't work.how to deleted these roles ?
How to select the choices/options from multiple choices on popup window in ATF from below img after clicking the Risk assessment button on change form? Even I have tried with click component (Custom UI)(used component as input group<field set>, Radio...
How can we send multiple email notifications to multiple users simultaneously when we log one record?
Hi All, I am getting two or more sysid via flow varible in the flow designer, I neded to pass one by one sysid in the another subflow flow along with group name , but it takeing only first sysid other sysid is not taking .I have designed using the f...
Hello everyone, In a few ServiceNow instances, when we open the Company field data, no records are visible—even though data actually exists. When I check the core_company table, the record count is displayed, but the records themselves do not appea...
Hi all!We’re fairly new to ServiceNow and working on automating some of our employee onboarding process. Currently, logging records for onboarding requests is fully manual—creating a REQ and multiple RITMs for different assignment groups. We’ve start...
Hi everyone, After upgrading our instance to the Zurich release, we’ve noticed a significant slowdown in Automated Test Framework (ATF) execution. Tests that used to complete in 3–4 minutes are now taking over 10 minutes, and the system often becomes...
Hi Team , I have created the dashboards but the dashboard are not visible in the home screen of the service now , Can you guide me how to do the setting that it will visible in the home screen of the servicenow or self service view . Thanks and Re...