problem modules are visible for those user who dont have ITIL role permission

[Prashant52]

Problem modules dont have ITIL permission on my personal instance. I logged in with ITIL user and this user able to see all modules. the other module which have ITIL permission those are not visible for ITIL user.

Please suggest.

[Chuck Tomasi]

If the modules do not have a role assigned to them, they inherit the role from the parent application menu. Check the role on that and let us know what you find.

[Sanjeev Kumar1 · Accepted solution]

Hi,

If you see your application Menu it's for itil Role so if any thing come under this menu only available for itil users

[Prashant52]

Thanks Sanjeev and Chuck.Your help is really appreciated. Issue is resolved now.

Modules under any application dont have any permission they will be visible for every one if user have application menu access not module access.Modules restrict by role for particular user.