Process Guides

[Jenn13]

Hi, I'm looking for any Orlando Process Guide documents for KM, CM, IM and PM.  I have the previous guides, but wandering if there is any update for Orlando.

[Tommy SN Sahlin]

Hi Jenn,

they're all Orlando-updated and waiting at Highspot! 😊👍

https://servicenow.highspot.com/

cheers  /Tommy

[Saurabh singh4]

Hi jenn

please check this link for the reference as all these are the part of ITIL process.

 https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/product/configuration-management...

Please mark my answer correct and helpful, If this helps you in any means.

Saurabh