Hello, how can I assign the same category, subcategory and Configuration item from the Task catalog to a change request (parent) generated from a task (related list)?
Hi @williams2 ,
You can write before insert BR on change request table and use below script.
(function executeRule(current, previous /*null when async*/) {
// Add your code here
current.category = current.parent.category;
current.sub_category = current.parent.sub_category;
current.cmdb_ci = current.parent.cmdb_ci;
})(current, previous);
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Runjay Patel - ServiceNow Solution Architect
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Hi @williams2
I checked the task table and couldn't find the category and subcategory fields. Are you referring to catalog categories instead?
