- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-18-2017 06:15 AM
Hello all,
I would like to ask you to assist me with a test on your DEV instances.
My question is the following: when the CAB module is used, and there is a Change Request in "Assess" state which is awaiting an approval from a CAB manager to "move" to "Authorize" state -> if the respective manager logs into the CAB Workbench and grant approval from there -> will his User ID appear automatically into the CAB delegate (cab_delegate) field, located in the Change Request record:
I am wondering if this is OOB or not. And if it is, then what script causes it (populate) the field.
Thus, I will appreciate if one of you perform a test on an instance of his own, and let me know the outcome. Thank you!
Regards, Georgi
Solved! Go to Solution.
- Labels:
-
Change Management

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-18-2017 04:46 PM
I tested a few and never was the CAB Delegate field auto-populated. I think that field is manually populated with the user that will attend the CAB for the user performing the change.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-18-2017 04:46 PM
I tested a few and never was the CAB Delegate field auto-populated. I think that field is manually populated with the user that will attend the CAB for the user performing the change.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-19-2017 04:57 AM
Hello Michael,
Thank you for your time!
I made some additional tests on another two DEV instances and the outcome was the same.
Thus, I will conclude with the statement that this is OOB behavior.
Have a successful week ahead, Michael!
Cheers,
Georgi