Question with ATF
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12-24-2024 01:04 AM
Hi All ,
I had question with ATF. So posting question if someone can help!
i used "Click on UI action " test step. The purpose of that ui action is it will open a new form and primary ticket will be the ticket number which was updated in the current record.
So now i want to know what will be the test step to add in order to validate the primary ticket in the form is same the one in the current ticket.
Ex. let us say there is an existing record in incident table. when we open that incident record there is 1 ui action called "Create Problem". now while clicking "Create Problem" button it will navigate to new problem form and in that form the primary ticket will be auto updated as incident record number. So can someone please help me what will be the test step to validate this.
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12-24-2024 01:10 AM
you can use validate field value and check the value in field Primary Ticket = SysId from previous Step (Open an existing record)
If it finds then it's success
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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12-24-2024 09:35 PM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-07-2025 05:19 AM
You can use 'Field Values Validation' test step and enter the Conditions like below.
'Primary Ticket' = {using Data pill picker reference to the Test step at which the Primary Ticket is created}