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"Scheduling conflict detected. Review the Conflicts for section"

keerthana10
Tera Contributor

Hi Experts,

This '"Scheduling conflict detected. Review the Conflicts for section"  warning message not visible in change form, 

i am already checked UI script-ChangeRequestConflictUtils, and UI macro-change_request_conflict_progress. how to resolve this.

 

Thanks,

keerthana 

1 ACCEPTED SOLUTION

hi @keerthana10 

 

last option,

 

1. Try to repair the plugin,

2. If still did not work, log a Now Support case.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

10 REPLIES 10

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @keerthana10 

 

I checked my PDI and it is working

AGLearnNGrow_0-1743663009484.png

 

 

Make sure CI and plan dates are common between 2 changes; only this will work, and you should check that the conflict properties are enabled. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Hi @Dr Atul G- LNG  

I am checked conflict properties are enabled , and i create 2 changes same CI and planned date . the conflict status showing 'Conflict' , but still message not showing.

Hi @keerthana10 

 

It must show in this case, also check this property

 

AGLearnNGrow_1-1743665365574.png

 

 

Try repair the plugin 

 

AGLearnNGrow_0-1743665278557.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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HI @Dr Atul G- LNG 

 

This properties are same and plugin also there.