"Scheduling conflict detected. Review the Conflicts for section"

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keerthana10
Tera Contributor

‎04-02-2025 11:38 PM

Hi Experts,

This '"Scheduling conflict detected. Review the Conflicts for section"  warning message not visible in change form, 

i am already checked UI script-ChangeRequestConflictUtils, and UI macro-change_request_conflict_progress. how to resolve this.

 

Thanks,

keerthana 

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to keerthana10

‎04-03-2025 01:02 AM

hi @keerthana10 

 

last option,

 

1. Try to repair the plugin,

2. If still did not work, log a Now Support case.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to keerthana10

‎04-03-2025 01:02 AM

hi @keerthana10 

 

last option,

 

1. Try to repair the plugin,

2. If still did not work, log a Now Support case.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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keerthana10
Tera Contributor
In response to Dr Atul G- LNG

‎04-03-2025 11:32 AM

Hi @Dr Atul G- LNG 

 

Thanks for your full support , now my issues sorted

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to keerthana10

‎04-03-2025 11:32 AM

what was issue? Please accept the answer and close the thread.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
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keerthana10
Tera Contributor
In response to Dr Atul G- LNG

‎04-03-2025 11:36 AM

Hi @Dr Atul G- LNG 

I am trying to repair plugin , then its working as pre expectation.

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Robert H
Mega Sage

‎04-03-2025 12:27 AM

Hello @keerthana10 ,

 

What is the value of System Property "change.conflict.show_conflict_message"?

 

If it's set to "user":

Please go to User Administration > User Preferences and check if there is an entry with Name = "change_request.show_conflict_message" for the current user and the value "false".

 

Lastly, check if Client Script "Conflict change" or Business Rule "Change Request ScratchPad" are active and not modified.

 

Regards,

Robert