Record Producer variable field length
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‎06-04-2013 03:24 PM
I am using several record producers and mapping the shor description field to the short description on the incident and enhancement forms. However, the maxium character limit on the record producer is higher than the character limit for the short description filed on the forms that the data is being sent to. This is causing the data being entered on the record producer to truncate on the forms. Is there a way to shorten the field length on the record producer variable?
Thanks,
Debra
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‎06-04-2013 04:14 PM
Take a look at the following post: http://community.servicenow.com/blog/jimcoyne/setting-maximum-length-string-variable
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‎06-04-2013 08:42 PM
Might also take a look at the 'max_length' variable attribute described on this page.
http://wiki.servicenow.com/index.php?title=Aspen_Notable_Changes
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‎06-04-2013 09:38 PM
Can always count on you to keep me honest - thanks Mark. 🙂
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‎06-07-2013 10:21 AM
Had to correct UI to include the attribute field on the variable for single line, and wide single line fields. I was then able to enter the maximum length of 80
Thanks for the help!
