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Digging into Test Management 2.0

Hello Forum,I am evaluating the potential of Test Management 2.0 within Service Now and was wondering if the module is covering the following bullet points: Manual test steps: expected result, multi-line step descriptionsTest plans and test cases: ad...

YasnielE by Tera Contributor
  • 1196 Views
  • 2 replies
  • 2 helpfuls

Global business rule

Hello , I have a global business rule .What is the easiest way to find in which all table the functions of this global business rules are used . Thanks 

harry24 by Tera Contributor
  • 357 Views
  • 4 replies
  • 0 helpfuls

Issue while viewing the service portal

Hello,What are the ways to restrict the users from viewing the service portal.We are facing some issue for one group, the members of the group are not able to access the service portal.we have checked the script includes, user criteria ,ACLS,page and...

Screenshot 2024-08-26 183201.png
Saptashri by Tera Contributor
  • 374 Views
  • 4 replies
  • 0 helpfuls

Resolved! Can someone explain the Reassignment Counter?

To me:a reassignment count of 0 would mean the assignment group was set but never changed.a reassignment count of 1 would mean the assignment group was set and then changed.  While attempting to use the reassignment counter with some reporting, I sta...

scottatah by Giga Expert
  • 17223 Views
  • 13 replies
  • 12 helpfuls

Resolved! How to auto populate catalog item variable with current date

Hi ALL, I have a variable with Date Type and I want the variable to auto populate current date. I used onChange client script with below script but no date populated. Could you please help with a script to achieve this requirement. Thank you. var dFo...

WP2 by Kilo Guru
  • 4235 Views
  • 10 replies
  • 21 helpfuls