Regarding Logicmonitoring alert into ServiceNow
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02-21-2024 11:58 PM
Hello Experts,
In our instance, we have enabled spoke logicmonitoring integration. Based on alert incident is getting created.
Once Incident resolved, If clear Alert triggered the status of an incident is changing from Resolved to New.
Is there a way to restrict the changing of state field while its in the Resolved state.
Thanks,
Santosh.
1 REPLY 1
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02-22-2024 05:47 AM
Hi @dskumar9701
Sorry, lil confusion
Is there a way to restrict the changing of state field while its in the Resolved state.
Please explain more about this.
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Dr. Atul G. - Learn N Grow Together
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****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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