Regarding showing different colors for "Choices of Priority field" in Notification body

[Appu2]

Hi,

I have this notification setup for some table.

Here the requirement is to show Priority choices in different colors in the notification like if record has High priority it should be in "red" in the notification ; if Medium then "orange" color in notification and so on for other choices. How to achieve this? Any inputs here?

[Harsh_Deep]

Use if condition and check for priority.

Then add style for color.

Please mark my answer as helpful and solution accepted.
Thanks

[VishalB06557037 · Accepted solution]

Hi @Appu2 

You need to write mail script to assign the color :

Step 1 : Create mail script 

Name : priority_color

(function runMailScript( /* GlideRecord */ current, /* TemplatePrinter */ template,
    /* Optional EmailOutbound */
    email, /* Optional GlideRecord */ email_action,
    /* Optional GlideRecord */
    event) {

    /* Get priority */

    var getPriority = current.getValue('priority');
    var priority;
    if (getPriority == 1) {
        priority = '<span style="color:red;"> Critical </span>';
    } else if (getPriority == 2){
        priority = '<span style="color:orange;"> High </span>';        
    }  // and so on

	template.print(priority);

})(current, template, email, email_action, event);

Step 2 : Call that mail script in Notification

Output : 

[Appu2]

Thank you very much. This worked for me!