Regarding Update Set Connection btn 2 instances

[Gayathri5]

Hi All,

I am trying to connect 2 PDI instances via update set for that first step is to create the update source so while creating it is throwing me an error saying password/uname issue. 

I am attaching the screenshot,here in the username and password we do have to provide the uname and password of other instance correct? I am providing the right credentials but it is still throwing me an error?

Did any1 face this kind of situation?

[Mark Roethof]

Hi there,

What is the error exactly? Or might this due to using a username/password of a user that has MFA enabled? It should be a user without.

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020, 2021 ServiceNow Community MVP
2020, 2021 ServiceNow Developer MVP

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[Gayathri5]

Hi Mark,

No MFA enabled,both are PDI's created by me. I haven't enabled such thing.

I will attach the error screenshot,please have a look.

Its Mandatory right before moving the changes to another instance,both the instances should be connected na?

Regards,

Gayathri

[Ankur Bawiskar]

Hi,

Did you give correct username and password for the user?

Regards
Ankur

[Gayathri5]

Hi,

Ya i gave correct.

Those credentials would be another instance login credentials right?

Regards,

Gayathri