Related Link (on Related List) Not Showing on Form for Approvals

Scott Jordheim
Giga Guru

Hello, I'm hoping this will be an easy one. The issue I'm running into is a custom UI action (List Link) isn't showing for resending approvals on a requested item when it should be.

I can get it to show as long as an approval in the "requested" state is on the bottom of the related list, but if the bottom-most approval on said list is "approved", the link will not show. As a more-permanent workaround, I did add it to the list choices as well, which technically solves the issue. However, I really want this to show as a List Link when it should be.

UI Action:

find_real_file.png

 

 

Not showing:

find_real_file.png

 

Showing:

find_real_file.png

1 ACCEPTED SOLUTION

Community Alums
Not applicable

Logically that sounds true, i am sure they might have a counter if there are two or more requested state approval records - does it still show two links or one ?

Workaround:-
May be you sort the approval related list from "A to Z" then R will be at the bottom always as the others are A, N, C. 

Kinda workaround for someone who wants to do this in future.

Definitely this needs to be investigated in detail with SN team.

Please mark answer helpful or correct based on the impact of the response.

Thanks

Ishan Parikh

View solution in original post

8 REPLIES 8

Community Alums
Not applicable

Hi Scott,

When you do "list choice" on the sys approval_approver table record then it will be shown on the list "actions on selected rows"

So if you select your requested state record and then click on or open the list options, you will see your "resend approval" action there. 

find_real_file.png


Please mark the answer helpful or correct based on the impact of the response. 

Thanks
ishan Parikh

Community Alums
Not applicable

find_real_file.png

Correct. That is the technical workaround I put in place (and probably will be using), but I was hoping somebody would know why the "list link" option wasn't always showing.

The "list choice" option for the UI action works exactly as I would expect, but it isn't as convienent and "in your face" as the list link option is for our users.

Community Alums
Not applicable

Well it should show always. I dont see a reason why not. 
I tried with 2-3 records and it does show to me.