Hello Every one, I have critical a scenario in my organization. Where we are pulling users data from one of the organization into our Servicenow table through data source.We write query to pull user data form various columns in table "A". But I wan...
I have noticed that all the Decimal type field on my instance is not working properly.Example, if I set the field value as 3.99, after saving the form the value automatically changes to 399. Can someone please help what can go wrong.
HI All, It is possible to clone one Private Instance to another Private instance,, Please give Brief Example Thanks
Hi mates,I am getting the error below when clicking on submit from the catalog items native UI. Even though I made my script inactive, the error is still showing. Please help me.Is there anything else you need assistance with?
I have a table in back end , in catalog item in iteam level from country and to county variable are there same way MRVS contain from_country and to_country.based on the this 4 variables i need to auto populate the risk rating in MRVS contain 4 recor...
Hi, I'm trying to translate some labels in french in Service Operation Workspace.For exemple, In the Alert record (em_alert), I need to translate the 'Summary' field below : Another exemple, in the Incident record, I need to translate the related lis...
I have designed a form that allows manager to re-assign task once a user leaves the company.My problem is one the account is no longer Active the manager cannot see them. I can because I'm an admin.What role can I grant to allow read access to user p...
I have to send incident details in the below JSON format to third party tool . I have written the REST message and business rule on incident table to invoke the REST message. Could anyone please help me with the business rule script to send below JSO...
HiIs it possible to add any Problem Tickets regardless of status to a Change Record? We know we can create a new problem record Is this possible ?
Hello All, I have 2 tables Table 1: sc_cat_itemTable 2: cmdb_ci_linux_server On both above table I have created custom reference field 'Level of Service' referring to custom table 'u_sla_service_configuration' which has some data entries like below ...
Hi ,The requirement is to redirect all the users to service portal page after login . After logged in is the users have ITIL access should have option to navigate to ITIL view (that option can be added in header menu ) . Here I have tried to modify S...
Hi Team, I am creating Condition column's Based on my two inputs(From&To - Referance data type) both inputs contains same reference table(core_country) based on inputs I am created one condition column (from) now I am creating second condition ...
Hello,I am using Flow Designer to create catalog tasks for a particular item. In the days of Workflow Studio, you could populate the catalog tasks with the relevant variables so the task's fulfiller could see the task's details. Please see the image ...
Hi,I have a user called "Micheal (user)" which consists of more roles an groups and i want to provide the exactly same roles and groups to Daniel (user), how can i provide it in the easiest way because by manually i need to provide almost 50 groups a...
Hi All, I hope you are well, I am new to scripting in SNOW and have a interesting use case. The Change Management team run post implementation reviews on changes that cause incident(s). please keep in mind im doing all of this in a PDI. what we have ...
