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Reminder notification when incident is on hold and update for closure

Kaustubh k
Tera Expert

‎02-12-2023 10:26 PM

Automatically reminder notifications when state of Incident is On Hold

1st reminder at 3 days after On Hold

2nd reminder at 6 days after On Hold
3rd reminder at 9 days after On Hold

4th reminder at 10th day and resolve the incident.

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