Remove Duplicate Approvers

[Blaze2]

I noticed an issue within Change where Approver Names are repeated 2x's

Anyone know why this is happening and how to correct it?

[Chuck Tomasi]

Thanks Blaze! I look forward to seeing you at K17 as well.

[frappe]

I have the same issue.   I could have sworn it's a new issue.     I'm using the out of box Change Management - Normal workflow.     When I click the Request Approval button (the first one to move to assess) the Assigned To group is required.   It's duplicating the group.     No issues with movetoauthorize.

Update:   I think it has to do with a Workflow Editor bug.   I cloned a workflow/     I've tried inactivated the cloned workflow, I've tried deleting the clone workflow.   It won't go away and remains published AND I no longer have the ability to edit it.  

Thanks,

Kristin

[Blaze2]

Can you post a few workflows here so we can check it out

[frappe · Accepted solution]

I figured it out, this is my bad.   In my Dev instance I cloned the workflow Change Management - Normal.     I didn't publish the workflow that I remember.   I believe when I cloned the workflow the new version was set to active so I had 2 workflows running and thus duplicate approvals.   That said it was confusing because in the workflow editor it appeared that I was able to inactivate and delete the workflow (but it wasn't working).     Being new to workflows I thought I could delete it under Workflow Versions but that didn't work either.   Eventually I figured out I needed to go to Active Contexts and delete anything running associated with the workflow I wanted to delete, then I was able to delete the workflow and my issue is resolved.

[Chuck Tomasi]

Glad you got it figured out Kristin.