I need a remove a choice of variable of a variable set, so i written on load client script g_form.removeoption() and removed the variable choice, but it removed the option from service catalog, but when a requested is created i am still able to see those options in ritm/sctask , how to remove those options on ritm/sctask.
The question was asked on how to hide choice values on the Incident resolution code dropdown for 1 particular company. I show one way to accomplish this. In response to ServiceNow community question: ...
Hi @Service_RNow , Thankyou for your inputs, I can remove options through on load catalog client script so that those options are not visible on service portal i made script applies on catalog task ,requested items as true in script but when a record is created it is not hiding options in sctask item variables , so can you suggest how to hide them in sc task.
