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‎05-23-2018 05:11 AM
Hi,
One of the things that grind my gears is how the activity or work notes section becomes clogged with lots of unnecessary items each presented as separate activity updates.
Is there a way to ignore email signatures when an email is received when it was a response to an email using the email client.
See below how this currently appears in our work notes section:
Many thanks,
James
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‎05-23-2018 06:58 AM
There are a couple of properties that were released in Jakarta (i think).
glide.email.inbound.image_sys_attachment.filter.minimum_bytes : you can use to specify the minimum size of attachments which you can definitely use to filter out those pesky linkedin and twitter logo's and most other signature images depending on how ostentatious the signature it.
glide.email.inbound.image_sys_attachment.filter.action : you can use to filter images and either attach to the record, attach to the email or not attach at all.
All details below:

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‎05-23-2018 05:36 AM
Hopefully the below thread will be helpful.
https://community.servicenow.com/community?id=community_question&sys_id=743b0beddb5cdbc01dcaf3231f9619ed
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‎05-23-2018 06:58 AM
There are a couple of properties that were released in Jakarta (i think).
glide.email.inbound.image_sys_attachment.filter.minimum_bytes : you can use to specify the minimum size of attachments which you can definitely use to filter out those pesky linkedin and twitter logo's and most other signature images depending on how ostentatious the signature it.
glide.email.inbound.image_sys_attachment.filter.action : you can use to filter images and either attach to the record, attach to the email or not attach at all.
All details below:
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‎05-24-2018 01:15 AM
Thanks David
Exactly what i was looking for 🙂
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‎10-08-2020 03:18 AM
How you have achieved this issue ?