Replacing GlideDialogWindow with GlideModal is not working

[sreekeerthi]

Hi Team,

We used "GlideDialogWindow" in a UI Page and Client script to fetch values of fields from a dialog box. But we recently started facing issue with all these fields on the dialog box. These fields no more capture any value and store in the table. We suspect it is because "GlideDialogWindow" is deprecated in ServiceNow. We tried to use "GlideModal" API but it is not getting defined in the system. Can someone help us know how to use "GlideModal" in Servicenow as we are unable to replace it and fix the the issue.

Thank you in advance!

[Ankur Bawiskar · Accepted solution]

@sreekeerthi 

Did my response worked for the UI page logic?

I believe your original question was to replace GlideDialog with GlideModal and you were not able to achieve it.

I provided answer to it.

Next part you can debug from your side why the update is not allowed.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar · Accepted solution]

@sreekeerthi 

Did my response worked for the UI page logic?

I believe your original question was to replace GlideDialog with GlideModal and you were not able to achieve it.

I provided answer to it.

Next part you can debug from your side why the update is not allowed.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar · Accepted solution]

@sreekeerthi 

the OOB business rule is getting satisfied during the update and blocking

please debug the business rule

If my response helped please mark it correct and close the thread so that it benefits future readers.

[sreekeerthi]

Thank you for the solution @Ankur Bawiskar.