Request Approval for Change Request - Invalid update

[Bret Smith]

After I click on Request Approval button (when the Change Request state=New 

(I expect to get the Please perform risk assessment before requesting for approval (blue bar))

I get the following

Where do I find:

1. where Invalid Update message comes from

2. what is causing the invalid update

[Voona Rohila]

Hi @Bret Smith 

If there is any abort action happening through Business Rules, then the 'invalid update' error message comes up because the update was aborted.

current.setAbortAction(true); - Abort action option stops execution of the Business Rule and aborts the database operation,

Looks like BR that is checking the mandatory risk assessment has abort action configured too to stop the update.

[Bret Smith]

Any idea how to find the business rule in question

[Voona Rohila]

Hi @Bret Smith 

refer below link on how to debug

Debug BR's

you should also check 'Request Approval' button too and see if the logic is written