Reset the AD password and send it to the user from flow designer

Admin7267
Kilo Sage

2 hours ago - last edited 36m ago

Hello,

 

I have a requirement to reset the AD password and send it to the user using one password from the flow designer in servicenow. I see in flow designer we have option to reset the password.

 

Reset action.png

 

1. What I need to pass in the Password field?

2. Can we send the updated password to the requestor using One Password?

3. If No, how can we share the password in encrypted way so that only requestor can see the password in the email?

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1 REPLY 1

Huynh Loc
Mega Sage

58m ago

Hi @Admin7267 ,

Could you please refer to the following blog, which explains how to use the Reset Password action with Microsoft Active Directory in ServiceNow?
https://www.servicenow.com/community/developer-forum/password-reset-integration-for-microsoft-active...
https://www.servicenow.com/community/itom-forum/reset-ad-user-password-flow-designer/m-p/2431204
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