Reset the AD password and send it to the user from flow designer

Admin7267
Kilo Sage

3 weeks ago - last edited 3 weeks ago

Hello,

 

I have a requirement to reset the AD password and send it to the user using one password from the flow designer in servicenow. I see in flow designer we have option to reset the password.

 

Reset action.png

 

1. What I need to pass in the Password field?

2. Can we send the updated password to the requestor using One Password?

3. If No, how can we share the password in encrypted way so that only requestor can see the password in the email?

0 Helpfuls
  • 277 Views
2 REPLIES 2

Huynh Loc
Mega Sage

3 weeks ago

Hi @Admin7267 ,

Could you please refer to the following blog, which explains how to use the Reset Password action with Microsoft Active Directory in ServiceNow?
https://www.servicenow.com/community/developer-forum/password-reset-integration-for-microsoft-active...
https://www.servicenow.com/community/itom-forum/reset-ad-user-password-flow-designer/m-p/2431204
If this response was helpful, please consider marking it as Correct and Helpful. You may mark more than one reply as an accepted solution.



0 Helpfuls

Tanushree Maiti
Kilo Patron

3 weeks ago

Hi @Admin7267 

 

Check this post for your query:

https://www.servicenow.com/community/itom-forum/reset-ad-user-password-flow-designer/td-p/2431204

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:
0 Helpfuls