REST API Integration to populate CMDB

[Katie A]

Hello, I am looking for some guidance with an integration I am setting up.

I am very new to integrations and REST API scripting, so unfortunately I am not even sure where to start.

We need to populate our CMDB with data stored in our Mac management system Jamf CASPER. This is very similar in purpose to SCCM (however there is no out of the box plugin for this integration).

The Casper server is on our internal network.

Is there a way to set up the integration to communicate via our MID server? We will not be able to open up ports on the firewall to allow for direct communication from the ServiceNow instance to our internal network. I have set up the SCCM integration to go through the mid server but of course SCCM has an out-of-box plugin that was easy to setup.

If someone could point me in the right direction to get this project started that would be great. Thank you.

[Katie A]

According to users on the Jamf Casper forums it is strongly not recommended to directly query the database. I am going to have to go with the REST API approach instead of setting up the direct connection as you suggested. It would have been easier to do it that way but if the database structure changes then it will cause issues later.

Casper MySql query for inventory tracking - JAMF Nation

[tony_barratt]

Hi,

Take a look here:

Outbound REST Web Service - ServiceNow Wiki

Any questions arising?

Best Regards

Tony

[johnram]

The ServiceNow Wiki content is no longer supported. Updated information about this topic is located here:
Outbound REST Web Service

Visit http://docs.servicenow.com for the latest product documentation

[Frank1975]

Hi kda,

for the basic information i am running the /JSSResource/computers/subset/basic

once i get the unique ID from Casper for each system you can dive into more detail.

[Manikandan T]

I am not getting entire data for it like printer,operating ,storage,application.

i have tried below

/JSSResource/Computer/id

/JSSRescource/computer/id/(id number)

/JSSResource/Computer/subset/basic it shows only some data only 

please check it let me know proper url to get all the data