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Forum Posts

on-call scheduling - user availability preference

Our schedule is weekdays 0800-1600, with 5 member team and a weekly rotation changing every monday. But we have people who are not working on a SPECIFIC DAY in the week. Example:  CHRISTE  is never available on Wednesdays;       Willem  is never avai...

Help with sp_ng_template

Hi  Can someone please help me with below script in a sp_ng_template. I want to add OR condtion for ng-if="c.data.offNetworkOptionSelected == 'Moved departments'" OR ng-if="c.data.offNetworkOptionSelected == 'hsbc_office_not_required'", I have tried ...

Ankita9793 by Tera Contributor
  • 291 Views
  • 1 replies
  • 0 helpfuls

How to roll back to same approval

In normal change once the change is moved to scheduled we have ui action called "Reschedule" which will ask to select new Planned and End date and reason once we filled the data and submit it again flow start from new state. This time approval need t...

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KM SN by Tera Expert
  • 1355 Views
  • 5 replies
  • 1 helpfuls

OnSubmit client script to exclude count of some device type

Hi All, If Device Type is 'Standard Virtual Desktop' OR 'Virtual Desktop' OR 'Enhanced Virtual Desktop' then the script should not count/ exclude that item from the count. Please suggest, how can it be done.Below is the OnSubmit Client Script: functi...

Ankita9793 by Tera Contributor
  • 293 Views
  • 1 replies
  • 0 helpfuls

UI Action Showing Invalid Insert

We have a custom table created in scoped application and we have to create UI Action in Global scope. We have enabled Allow UI actions and can read access on the table.  When we try to insert new UI Action on a custom table in a Global scope, we are ...

want to remove delete ui action for all tables in servicenow

  I want to remove delete ui action from all tables in ServiceNow. Only admin have access to delete records.Do i need to update ui action/ACL for every single table or can i have any property to update so that it will remove it from all tables at onc...

arjun0101 by Tera Contributor
  • 274 Views
  • 2 replies
  • 0 helpfuls

Change text if no results found

I have a very simple check record form that our HR team uses.It has the following1. Position ID to Check - text.  They can enter what they want2. Available asset - Reference to the ALM table.  We look at the Position ID, and it returns what device is...

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