Hi All, The below code is working in BR but not in a scheduled job so what is the best way to replace gr.addQuery('sys_id', current.sys_id); in a scheduled job run script? var gr = new GlideRecord('u_custom_integration'); gr.addQuery('sys_id', curren...
I am looking to create a single spine time series to show New, Open, and Resolved tickets month by month. My report will be created using New tickets and then I will be creating datasets for Open and Resolved. The issue I am running into is that the ...
Hi Community,How to make read - only access for all the reports in Dashboard for all the users.Thanks in advance.
Hi All,Requirement is based on change of assigned to, I need to display count of incidents assigned to the selected assigned to.I had used onChange client script and Script include, but I am getting null value.When I tried to debug using script debug...
I need 1000 records inserted in my incident table in PDI, how can I get it ?
Hi All, I have created a HTML document template which is a PDF. The document is not stored in the attachment table, it is in sn_doc_template table in the form of template written on the Custom RITM table. Every time the template consumes the variable...
Hi All,I have few queries on Async and Sync calls we use in ServiceNow/Javascript1. How to make synchronous calls to async?2. What are different ways to make asynchronous calls in Servicenow?3. How to print JSON with below format.(Show incidents assi...
Hello-I have a label variable with 6 checkbox variables underneath that are visible once a user selects their application they are requesting access to, in this case Trackwise, and I would like to make 1 required. The checkboxes have a list collector...
I noticed a Discuss and Follow button on the Incident and Change Request banner of the form after upgrading to Vancouver. Questions: Is this a new feature of Vancouver? What is the functionality of these buttons? Could someone point me to the docume...
When the Change Request moves from Authorize to Scheduled state then Approval gets generated, if we reject the approval then the incident work notes must get updated that the 'Change has been rejected for the incident'. Please help me to figure out t...
I created a group of VIP's we do not want to receive any email notifications. I can create a condition per table in Notification Filter > Unsubscribe but when I try to create one globally I don't have an option to select the group. Is there another w...
Hi, I've been asked to explore the option of adding an external systems (LogicMonitor) dashboard to ServiceNow, I have the URL for the external dashboard and thought it would be as easy as creating a new dashboard, and adding and new iFrame content b...
Hi all,This concerns an issue I found in reporting on on-call schedules. I have created a regular report [A] in the standard report builder application (Reports > Create New), on the v_rotation table. Filtered on a certain group and start time of the...
Hi, Please help me out, how to solve this part of cmdb certification as i need to create reclassification tasks first for upgrade, downgrade & switch. Please find the attach and guide me. Thanks in advance!!!
Hi All,Inserting images into an HTML field attaches the images to the current record table,how to restrict this behaviorRegards,Jobin