Ritm visibility using assignment group and parent group

jobin1 · ‎04-15-2022

Hi All

Need to get the below 3 values in Query BR how it can be achieve?

1. How we can get the current logged in user assignment group and its parent group in query BR?

2.How all Ritm group and its parent group can be get from Query BR.

3. If 1 and 2 are same(both condition returns same value) then those Ritms should only visible to logged in user

Hajar BENJAHHAR · ‎04-15-2022

(function executeRule(current, previous /*null when async*/ ) {
    var childIds = "";
    var groups = new global.ArrayUtil().convertArray(gs.getUser().getMyGroups());
    groups = groups.toString();    
	current.addEncodedQuery("assignment_group.parentIN"+groups+"^ORassignment_groupIN"+groups);
})(current, previous);

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jobin1 · ‎04-15-2022

All requested items

when child A group member impersnated->Working fine all "child a tickets are showing.

When A group parent impersonating->not working .

A child tickets are not available.

Murthy Ch · ‎04-15-2022

Hi Jobin,

I think you are trying in your PDI,

Can we connect Gmeet over here: manichintalapudi9@gmail.com

Thanks,

Murthy

Thanks,
Murthy

jobin1 · ‎04-15-2022

@Murthy Chintalapudi sure will it allow from my laptop? what the link?

jobin1 · ‎04-15-2022

can u check ur mail link came?

jobin1 · ‎04-15-2022

@Murthy Chintalapudi

Just pasting u again the entire requirement, May be child B is new for you that also need to consider