Roles not getting added

[surabhi_sonam09]

We are facing issue in adding roles to users. Once "edit" button is clicked and role is added it takes me to the previous page giving the messages that the role got added , but once i am checking the users profile its not coming in the role tab.

I have checked all the ACLs and Business Rule for the same. Any idea what else can impact?

[kumaran]

As best practise dont add roles to users , instead add roles to groups.

[bernyalvarado]

Hi Surabhi, a couple of thoughts:

a) you may be adding a role to a user which actually can't be added. I recall facing something like that before with the "maint" role

b) if you're adding a role to yourself, you may want to signout and singin.

Thanks,

Berny

[surabhi_sonam09]

HI Berny,

I am assigning role to a different person. After clicking on "save"button of the slush bucket , once the control comes on the list of roles there only the role is not added.

[bernyalvarado]

Hi Surabhi, which role are you adding? I'm almost sure that's the key