sc_req_item table not showing flow designer
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3 weeks ago
the sc_req_item not showing in flow designer how to make it visible
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3 weeks ago
Hello @mayanksinghrath ,
I hope you are doing well . Does my response helps you ?
If my response helps you then mark it as helpful and accept as solution.
Regards,
Aditya
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3 weeks ago
Hi @mayanksinghrath,
you can search for service catalog as a trigger for example. Please share a screenshot or provide more details to better understand your reuiqrement
100 % GlideFather experience and 0 % generative AI
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3 weeks ago
Please check if you have 'Flow Designer support for the Service Catalog plugin'(com.glideapp.servicecatalog.flow_designer) installed on your instance.
Refer: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0749602
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0752896
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3 weeks ago
Hello @mayanksinghrath
Please refer below similar to your query, may be it can help.
https://www.servicenow.com/community/sysadmin-forum/unable-to-find-sc-req-item-table-in-flow-designe...
https://www.servicenow.com/community/servicenow-ai-platform-forum/table-not-found-in-flow-designer-s...
Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
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3 weeks ago
you cannot create flow on sc_req_item table as it's not allowed by ServiceNow. This is OOTB behavior
You can use business rule and handle the script there or call a subflow and handle the logic there if you want something to run on RITM insertion
[sc_req_item] Table not available on Trigger of Process Automation Designer
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
