SC task additional comments
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03-05-2024 03:12 AM
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03-05-2024 03:20 AM
Hi @GBS ,
Can you check if any BR is updating the additional comments from RITM , you can try and do a search on BR under the by building a filter as Script contains "Copied from RITM" or you can do a complete code search from Studio for the phrase "Copied from RITM".
Please mark helpful/correct if my response helped you.
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03-05-2024 03:38 AM
Hi @Anubhav24
I've found a after BR
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03-05-2024 07:38 AM
Hi @GBS ,
That is where the problem you can try to write a log in this after BR and check if this is the exact reason causing the additional comments to get duplicated , if yes then you need to check your logic both technically and process wise to fix this issue.
Please mark helpful/correct if my response helped you.