SC task Search KB

[GBS]

I have a Search Knowledge button to attach the KB articles beside the Short Description on the SC Task page which is highlighted in yellow colour in the attached file, when the user clicks on the button it should redirect to the KB articles but it is redirecting to the portal page for non-admin users. Can anyone assist me where I can find the configuration to change the redirection URL. 

[Dr Atul G- LNG]

Hi @GBS 

https://www.servicenow.com/community/developer-forum/search-knowledge-button-on-a-catalog-task/m-p/1...

[GBS]

Hi @Dr Atul G- LNG thanks for the reply but my requirement is different, if click on the Search knowledge icon it should redirect me to KB page but it is taking me to portal page for non admin users

[Dr Atul G- LNG]

HI @GBS 

If you can write your issue in that post may be earlier user able to guide you. Bcz I am not able to find this search button.

[siva krishna M2]

Hello @GBS ,

Please check the client side controller scripts on kb portal Home page widget and its header and footer widgets if they have redirecting urls for non admin users