Scheduled report email has hug blank space

[Sruthi17]

Hi Team,

I've a scheduled execution of report.
Scheduled Report Config:

When email is sent out, a lot of white space at the top email body. WHy??

[Ankur Bawiskar]

@Sruthi17 

can you try creating a fresh scheduled report and see?

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Tanushree Maiti]

Hi @Sruthi17 

Can you confirm that "Run As" user of Scheduled Email of Reports  is having read access/report_view access (ACL) in that specific table and related fields used in report , for which you are getting error.

[Sruthi17]

Hi @Tanushree Maiti ,

Yes, Run as user is having full access to the report. And first of all there is no error, when the scheduled report email is sent out, there is a blank space before the email body

[Tanushree Maiti]

Hi @Sruthi17 

My bad. I meant empty space one. 

Can you try to run the job by System Admin once ( Run As system administrator) , if it is running by other user and check the result.

[Vishal Jaswal]

Hello @Sruthi17 

Please ensure the source code of introductory message as well as the sent e-mail body (sys_email) must look like below: