script not working from BR/workflow

[Abdul Musavvir]

Hi All,

I'm trying to generate a dynamic excel attachment from script. It is working perfectly fine but not from BR/workflow.
And also I'm getting all the logs with perfect value. Please suggest how to make it work from BR n workflow.

var selected_inc = "INC0000029,INC0000028,INC0000024,INC0000055";
var query = "incident_list.do?EXCEL&sysparm_query=numberIN"+selected_inc;

var instance_name = gs.getProperty('instance_name');

gs.print("query abdul" + instance_name +" " + query);
var sys_id ="b088ecfc2f3b3510c4fcfe1df699b69f";
try { 
   var request = new sn_ws.RESTMessageV2();
   var instanceUrl = "https://"+instance_name+".service-now.com/"; 
	gs.print('url abdul'+instanceUrl + query);
   request.setEndpoint(instanceUrl + query); 
   request.setHttpMethod("GET");

   var user = "admin"; 
   var password = "ABCD";

   request.setBasicAuth(user, password); 
   //request.setRequestHeader("Accept", "application/json");

   gs.print("before resonse abdul");
request.saveResponseBodyAsAttachment("sc_req_item",sys_id,'resolved_incidents.xls');
	gs.print("after resonse abdul ");

   var response = request.execute(); 
   var httpStatus = response.getStatusCode(); 
   gs.print(httpStatus); 
} catch (ex) { 
      var message = ex.getMessage(); 
      gs.print(message); 
}

-Abdul Musavvir

[Ankur Bawiskar]

@Abdul Musavvir 

when should this be generated?

what's the error you are getting?

[Abdul Musavvir]

@Ankur Bawiskar It is not throwing any error. Script is executing perfectly and I'm receiving all logs with correct values.
The attachment must be attached once the RITM is closed.