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01-06-2021 12:40 AM
Hi,
There is a reference field named as 'Asset' in my change form.
When we click on search icon we have below columns.
Right now we can able to search based on column 'Name'.
I want a user can able to search the asset directly by typing in refence field using column 'Name' - name and 'Asset Tag' - asset_tag. When he give name then also it will show the result and if the user give asset tag then also he can able to search.
Right now I am getting below error when I am trying to search using asset tag.
Below is the field dictionary :
What script I need to write and where? Please help?
Thanks.
Solved! Go to Solution.
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01-06-2021 02:24 AM
Hi,
then using this it should work
ref_auto_completer=AJAXTableCompleter,ref_ac_columns=name;asset_tag,ref_ac_columns_search=true
Are you checking with admin or non-admins
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-06-2021 01:37 AM
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01-06-2021 01:39 AM
Hi,
if the hardware table is alm_hardware then field name is display_name
it worked for me
Are you giving the correct record satisfying the reference qualifier condition of
Discovery Source = Nlyte-US AND Active=true
It should work fine provided that name/record satisfied your reference qualifier condition
Below worked for searching on name
Below worked for searching on asset tag
Regards
Ankur
Ankur
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01-06-2021 02:11 AM
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01-06-2021 02:24 AM
Hi,
then using this it should work
ref_auto_completer=AJAXTableCompleter,ref_ac_columns=name;asset_tag,ref_ac_columns_search=true
Are you checking with admin or non-admins
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-06-2021 02:56 AM
Hi Ankur,
It is working for asset. No worries. Thanks for your help.
Thanks.