Search Service Error: There is no table configuration defined.

[Graham18]

Hi All,

I have just upgraded our instance to Geneva Patch 7 and under the incident table I am getting the following error when I click 'Create New'

Search Service Error: There is no table configuration [Create New]

Everything looks fine and is the same before the upgrade, any ideas how to clear this error?

Thanks,

Graham

[ankul]

Hi Graham,

Could you please tell me, what you did to resolve this issue.

On Knowledge form, same error I am getting.

Regards

Ankul Agrawal

[Graham18]

Hi Ankul,

I ran the upgrade background script as defined in the Manual Upgrade Document. (This is for Manual Upgrade as we are Self Hosted)

Running the Upgrade Script

NOTE: If multiple application nodes exist, run the Java upgrade script (from the UI) only once for the entire environment. Do not run the upgrade script for each application node.

1. Log into the instance as the admin user.
2. Select and activate elevated privileges for the current session by clicking the lock icon and selecting the checkbox for security_admin.
3. Go to the sys_properties table, find the glide.war.assigned record and update it to the new version.
4. Navigate to System Definition > Scripts — Background.
5. Paste this code into the Run Script field for upgrading a major release, for example: Geneva -> Helsinki:

 gs.loadBatchScript('upgrade_complete.js') 

6. If this upgrade is a patch release only, for example: Fuji Patch12 -> Fuji Patch13, paste this code instead:

 gs.loadBatchScript('upgrade.js') 

7. Click Run Script.

This script may take some time to run.