Send Approval Request to Users with Role

[Luke10]

Hello Everyone,

I'm new to ServiceNow scripting and need some help. I have a custom role for approval changes. Only users with the 'change_approver' role should be sent the request approval.

When I go to the 'Approval Request' notification and 'Who will receive tab' there is not option for 'roles'. So, I'm missing something.

Does anyone know what I need to do? Any help would be appreciated.

Thanks!

[Luke10 · Accepted solution]

I solved the issue. Turns out the code is correct. The workflow activity is for Approval Group. So, it didn't even look for user roles. The activity should have been Approval User. That fixed it. Thanks for everyone's help and advice.