When an fax or email is sent ,it should not get captured in the ritm. How to mask this email notifications in ritm? When we are sending email or fax sensitive data is present. So it gets captured in the ritm also.Now how to hide this email notificati...
We recently upgraded to Vancouver and since then the users are not able to view the reports on custom tables and receiving the following error. Error: Content blocked by ReportView ACLsSystem property, 'glide.report.report_view.read_acl' has been set...
I created a new table in ServiceNow, If assign the table's role to an user, so the user can write something in the rocord,If this user only has table's role without itil role, Does this user need any extra license? Thank you!
where can I get Agent workspace starter stories for Implementation ?
Hi,By selecting the Opened for I want to Auto populate Contact number by using the Sciptinclude please help me out with the Sciptinclude and onChange client script for the same. Thanks,
Having a issue with UI Pages.I have Created a UI page which will have one static row and i have create a button on click of the that static row will get cloned. If I try to set the value of the cloned component value is being filled in original compo...
Dynamic Translation is enabled . I have added for short description, description, comments now its working fine in Native view when click on translation icon its translating to user specific language. Now the issue is at service portal . Here the ico...
Hello The popup does not appear when I right-click to approve the requested item. Also, the below things are not working for only a single catalog item - Funnel IconContext Menu I've attached the image below. Is that because using Parallel in flow (...
any information on designing a conference room reservation application would be helpful. i am a beginner and trying to start with a simple application to get better at using the system.
Hi All, Can someone please help with Fix script to create similar records in ServiceNow. TIA!!
How to autopopulate caller field with the current login user details using client script ?
Hello friends, I am working on a script.My requirement is that :1. when the is not selected then field should populate set of records.2. when the is selected then field should populate different set of records. How to achieve this.
Hi All, A new field needs to be created on the incident table called as "Is the Incident Existing/New?" (Select box with Existing and New choices). This field needs to be filled automatically based on the below logic.1. The incident needs to be raise...
Usecase: We want to copy Short Description and Description from catalog variables to RITM table Short description and Description.There are 3 conditions in use case:1. It will check in the catalog "Short Description" variable that it is having the da...
Hi All, could please help me for below script...!for one case there multiple alerts for those alerts there are multiple events, I want show all alerts events on case in case event related list table. For below script I am getting only one alert e...
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