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I am unable to use getXMLWait in scoped application

Hi Team,I have to restrict user to submit catalog item if has more then 3 asset .I am calling Script include in onSubmit script. I am using getXML method with callback function(Asynchronous).I have written return false in onSubmit client script. As s...

lucky24 by Tera Contributor
  • 1395 Views
  • 6 replies
  • 0 helpfuls

How to set open task in ascending order

Hi Team, Can somone please help on the below query. In portal under MY Task option need to set the open task in ascending order by date open.As of now it is working for closed task how can we set for open task.Please refer the attached screenshot. 

nikhitha24_0-1698742834193.jpeg
nikhitha24 by Tera Guru
  • 314 Views
  • 3 replies
  • 0 helpfuls

How to set reminder in iCalendar invite

Hi Team,I am using the Calendar invite, integrating to Outlook, in Incident.It works fine using the below script, I have been asked for it to set the Outlook reminder to 15 mints before the start time. Please help.========BEGIN:VCALENDARPRODID:-//Ser...

saranyavs by Tera Expert
  • 416 Views
  • 1 replies
  • 0 helpfuls

Inbound Scripted REST API attachment issue.

Hi All,I've created a Scripted REST API to decode the base64encode attachment and have it attached to the target record. It's working fine for .txt and .csv . However, it doesn't work with .docx/png/xlsx and gives an error while opening the file "we'...

MohammedMasiU_0-1698869191034.png

What is your best approach to creating recurring tasks

Hello, all.  I'm trying to gauge what is the best way to schedule recurring tasks in ServiceNow that serve to remind analysts, admins, etc. to perform a certain action or to follow up on a particular event. I've looked at leveraging flow designer to ...

Bcrant by Tera Contributor
  • 3629 Views
  • 7 replies
  • 4 helpfuls

making uniqe

Please see these reference fields (attached). There shouldn't be showing duplicates like this. Only expectations is with Cost Center e.g.Business Apps (NA)DE01010002-Cost center numberBusiness Apps (NA)UK01010002-cost center number Cost center name i...

pramn by Tera Guru
  • 424 Views
  • 3 replies
  • 0 helpfuls

Inbound email

how can we add a attachment in inbound email action. 

User_267 by Tera Contributor
  • 166 Views
  • 2 replies
  • 0 helpfuls

Business rule help - Stop insert on conditon

Hi all, we have a custom table which is pulling in asset information, however we dont want IPhone records to create. I've tried the below business rule but having no joy, anyone know where I'm going wrong?  (function executeRule(current, previous /*n...

Andrew18 by Giga Expert
  • 454 Views
  • 5 replies
  • 2 helpfuls