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08-18-2023 03:29 AM
Hi All,
I have created a date field in the catalog form.
lets say I put duration as 12/31/2024.
30 days before the Duration date is reached, we have to notify requested for and "abc" group that your ticket is expiring.
Please help in this.
Thanks,
Samiksha
Solved! Go to Solution.
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08-21-2023 12:32 AM - edited 08-21-2023 12:33 AM
Hello @Samiksha2 ,
In When to send of notification Add Filter Condition :
Duration(ur date field) relative after 30 Days from now.
AND
Duration(ur date field) relative before 31 Days from now.
query:durationRELATIVEGT@dayofweek@ahead@30^due_dateRELATIVELT@dayofweek@ahead@31
@Samiksha2 , Please mark my answer as "Accept as Solution" and "Helpfuls." If it works for you.
Thank You!
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08-21-2023 12:32 AM - edited 08-21-2023 12:33 AM
Hello @Samiksha2 ,
In When to send of notification Add Filter Condition :
Duration(ur date field) relative after 30 Days from now.
AND
Duration(ur date field) relative before 31 Days from now.
query:durationRELATIVEGT@dayofweek@ahead@30^due_dateRELATIVELT@dayofweek@ahead@31
@Samiksha2 , Please mark my answer as "Accept as Solution" and "Helpfuls." If it works for you.
Thank You!
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08-21-2023 03:04 AM - edited 08-21-2023 03:04 AM
Hi @Community Alums ,
Thank you for your reply.
I have added the conditions on insert and update
Is this correct?
Thanks,
Samiksha
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08-21-2023 03:12 AM
@Samiksha2 , Yes this is correct.
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08-21-2023 03:14 AM
Thank you @Community Alums . I will test it and mark your answer as correct.😊