Service Catalog Trigger does not work in Flow Designer

[Haruka Kubota1]

In my flow designer, I created a workflow where when a catalog item [sc_cat_item] is requested, an approver is assigned to RITM and a task [sc_task] is created.

But, Service Catalog Trigger does not work in Flow Designer.

When I checked Process Automation > Flow Administration > Today's Exections ,
there was no record of the history of the workflow running, so I guess the trigger is not running.

When I test the workflow in the flow designer, it works fine.

I'm having a very hard time getting the flow designer to work, so I hope someone can help me.

[Ankur Bawiskar]

@Haruka Kubota 

Did you see any error in the flow while you saved or activated it?

please share the flow screenshot

Regards
Ankur

[vikas shukla]

Hi,

Can you share the screenshot of Flow and process engine.

Thanks,

Vikas

[Haruka Kubota1]

@vikas shukla 

Thank you for your replay.

【catalog item】

【flow properties】

【flow designer】

Please let me know if there are any setting screens that are missing.

Thanks,

Haruka Kubota

[Ankur Bawiskar]

Hi,

Did you assign this activated flow to that catalog item?

Regards
Ankur

[vikas shukla]

Please provide the screenshot of process engine tab.

Thanks,

Vikas