Hi Everyone! So, I have this script I've been trying to fix this to use the result of the query but it prints the whole table. I want to use only que result of the query and print it, but idk if I should use another glideRecord or maybe a getQuery or...
Hi there, I'm looking to implement the walk-up experience but one thing I noticed was the default font colours on the check-in page are too light (see below) I'm new to service portal development and was wondering what the easiest way to change thes...
Hi everyone, I am about to give an atempt on csa exam, can anyone suggest me to take exam in online mode or offline mode? Thanks and Regards
Hello Experts, We have BR to auto-create KB from incident. In description fields we put issue detail in multi line text. When KB created from incident then KB show all multi line text in single line. There is some issue in conversion of string field ...
Hi all, After activating a flow designer, the status is still displaying as Draft. I actually made some changes in the flow and clicked "ACTIVATE", but the status is displaying as DRAFT. What could be the problem and how could it be resolved please? ...
I want to create a UI page which will be having a choice field and it should pop when Ui action is clicked. On the incident form when assignment group is selected , the UI page should have choice value based on that . I have a different table where t...
The idea of a standard change template having a valid to date and requiring it to be reviewed and approved again by our CAB is being discussed in my organization. Is this OOB funtionality? The idea is that once a Standard Change template is approved,...
Hello, We wish to export all the incidents which are around 90K to the excel file, is there any way to do this task. Thanks in advance.
I have enabled the property 'change.conflict.refresh.scheduled' to detect conflict only when schedule job is run . But when the schedule job is executed then only the 'Conflict' Tab section gets updated with the list of conflicting CIs, but Conflict...
Hello Everyone, I'm trying to add a ATF step which should give result on the dependency between Assignment group and Assigned to. For eg. When Assignment group is selected the assigned to field should only refer the group members Thanks in Advance!
Hello dears, I have a strange problem that has been reported to me for few days ago - change managers were not able to close few Change Requests. So I took few examples and basically see that the CR has been arriving its final phase defined in the wo...
Hi Community, How to make end date auto populate to a year after based on start date? For example, when I select 19-May-2022 in start date, the end date should auto populate to 19-May-2023. How can I achieve this ? Kindly, please help. Start and End...
Hi Everyone, i need to know employee_number from current user's using glidesystem to insert into default value. Thanks
Can someone please explain step by step how to add button to the portal widgets. I need to add third button called Put-on hold. in addition to these two buttons.
Hi, when all child tickets are closed then the parent ticket should be closed automatically Thanks Akhil
