Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Service Operation workspace access to non itil user

b_patil
Tera Contributor

‎05-24-2023 06:13 AM

Hello Expert, 

 

I want to provide Service Operation Workspace for non itil user, I have updated below ACL with 'sn_sow.sow_user' role

 

and user also have the same access (sn_sow.sow_user).

When I test with user, user able to see the Service Operation Workspace option but List view is missing, user can see only HOME option. (left side LIST option is missing).

Preview file
34 KB
Preview file
9 KB
0 Helpfuls
  • 807 Views
0 REPLIES 0