Service Operation Workspace Tabs

[Anoja]

Hi All,

There are 3 tabs in SOW when you open the record. Overview, Details and related records now the Details and related records tabs are missing in workspace. 

Any help is appreciated

Thanks in advance

[Community Alums · Accepted solution]

Hi @Anoja ,

1. From the All menu, navigate to sys_ux_app_route.list.
2. From the UX App Routes list, select the tab record that you want to modify.
   • To modify the order of a common tab. For example, the Details tab, select Record Details Tab. Any changes that you make are applicable to the Details tab in all associated record pages in multiple workspaces.

   • To modify the order of a record page-specific tab. For example, the Overview tab of the incident record page in Service Operations Workspace, select Overview whose App Configuration is Service Operations Workspace and Parent macroponent is Record Page Tabs. Any changes made are applicable only to the Overview tab of the incident record page in Service Operations Workspace.
3. On the UX App Route form, modify the Order field. If the UX App Route form doesn’t contain the Order field, add the Order field to the form. For more information about adding a field to the form, see Show or hide fields on a form.
4. Select Update.

[madhuri15]

same for me , changes are not getting reflected. Were you able to fix this issue?

[Jayanth_ch]

Hello,

please follow this article to resolve the issue: Click here to view the article,

If you found this helpful, please mark it as helpful!