Service operation workspaces

[AishwaryaM20522]

How to set your's team work as default on SOW landing page.

[Dr Atul G- LNG]

Hi @AishwaryaM20522 

It is something in core code, but have look here

https://docs.servicenow.com/bundle/washingtondc-it-service-management/page/product/service-operation...

[AishwaryaM20522]

Hello @Dr Atul G- LNG 
We've implemented your suggestion, and now the default value of the component changes to 'Your team's work,' and also for the donut visualizations which is great. However, we've encountered an issue where this change isn't reflected in the list below. Could you please provide guidance on what might be missing from our configurations to address this?

Please refer the below code and images and let us know if you need anything else from our end.

function include({imports}) { 
    let serviceDeskLandingPageUtilsSNC = imports['sn_sow_inc.SowIncidentLandingPageUtilsSNC']();
    class ServiceDeskLandingPageUtils extends serviceDeskLandingPageUtilsSNC {
        /*
        static getLabelMaps() {
            return "";
        }*/


static async getWorkPersonaConfig(helpers) {
            return {
                "items": [{
                        "id": "your_work",
                        "label": await helpers.translate("Your work")
                    },
                    {
                        "id": "your_team_work",
                        "label": await helpers.translate("Your team's work")
                    }
                ],
                "defaultSelected": ["your_team_work"]
            }
        }

    }
    return ServiceDeskLandingPageUtils;
}

[Dr Atul G- LNG]

Hi @AishwaryaM20522 

Good to know that your half issue has been resolved. I am not a coder, so looks tough for me  to deep in code. 

@Sandeep Rajput  @AshishKM can help here.