Service Operations Workspace is missing Template icon for non-admin users

Snow Angel
Tera Expert

‎04-27-2023 09:38 AM

For Requested Items (sc_req_item), the Template icon is missing. Can someone tell me how to make it available for non-admin users. Attached screenshot shows for admin where its available on the right side and non admin for the same RITM, on the right icon is missing. Please help Thanks

Template icon missing for non-admin user.png

Template icon available for Admins.png

  

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TriWorks
Tera Contributor

‎01-25-2024 04:49 AM

I've encountered the same dynamic. Did you ever find a solution to this issue?

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