Service Operations Workspace is missing Template icon for non-admin users
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04-27-2023 09:38 AM
For Requested Items (sc_req_item), the Template icon is missing. Can someone tell me how to make it available for non-admin users. Attached screenshot shows for admin where its available on the right side and non admin for the same RITM, on the right icon is missing. Please help Thanks
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01-25-2024 04:49 AM
I've encountered the same dynamic. Did you ever find a solution to this issue?