Service Portal widget is not displaying the user name.

Anand52
Tera Contributor

Hi Team,

We have developed the chat functionality for one of our customer. Whenever, the chat being started instead of user name its showing customer. 

For instance, if i test with chat its not displaying my name and resulting with customer as naming. 

 

Anand52_0-1701081873834.png

 

And scripting i have attached that which i am using.

 

 
Thanks.
0 REPLIES 0