Service Portal widget
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08-27-2024 11:06 AM
Hi All,
I am new to Service Portal development. I have a below requirement to work on
Create a portal page with a single widget.
- widget should get the created record number from the url and the id for the catalog item submitted
- widget needs to lookup the catalog item and get the submission confirmation message
- replace the record_number (if there) in the html message with the record number passed
- replace the user_name (if there) in the html message with the current user's name
- replace the sc_item_name (if there) in the html message with the catalog item's name
- display the message in the widget
I need some help in configuring this. What should be my approach for building this.
Any responses will be helpful.
Thanks in Advance
1 REPLY 1

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08-27-2024 11:17 AM
@dhanashree2011 I recommend you to go through this tutorial https://docs.servicenow.com/bundle/washingtondc-platform-user-interface/page/build/service-portal/co...
and
To make your self aware of the Service Portal and Widget development basics.