Servicenow Form on workday

[si21]

Hi experts,

We have a requirement to create a Record Producer with some variables which create a HR case when submitted.

But this record producer needs to be hosted on workday site.

Workday users will fill submit this form and it should create a HRcase.

What are the ways to achieve this ?

TIA

[Ankur Bawiskar]

@si21 

this will require an integration.

Do this

1) create a record producer in ServiceNow with all the required variables

2) create a scripted REST API and share the endpoint with workday team

3) inform them to send the JSON request body with the information what you require in variables

4) in scripted rest api, parse the json request and use this code to submit record producer from script

How to Trigger change workflow/record producer from transform script 

OR

1) don't use record producer etc

2) directly parse the incoming json request body and create HR case under correct HR service, etc

If my response helped please mark it correct and close the thread so that it benefits future readers.