Set up Default Filters

[Sean8]

When a user tries to query/filter the Requested Items table on the Item field, they are seeing catalog items that aren't used.

I don't see a way to set default filters. I also tried creating a reference qualifier on the item field as well as create an on display BR but those don't seem to have any effect on the list shown on the screenshot below.

Was hoping for suggestions to restrict the list that comes up for users without an admin role.

[Jan Cernocky]

Hi Sean,

for sure reference qualifier is the way to go. Have a look at my PDI:

Catalog items (17 + 142 = 159 in total):

Look up without refQual is indeed 159:

Adding one more condition to original refQual:

Gives me really just Active 142 records

Perhaps you can share some screenshots if it is not working at your end.

Otherwise please mark my answer as correct when it solves your issue.

Thanks!

[Sean8]

Hi Jan,

This is what comes up even if I applied reference qualifiers and hit the magnifying button on Item on the list filter

If I look at the actual field on the RITM the reference qualifiers are being applied.

This is my refrenece qualifier

[Sean8]

I think I just found the reason why it is not working.

[Jan Cernocky]

This is not entirely true. If you look closely at my screenshot, I was doing it from a list, not from a particular record. The information you posted is 4 years old and may be obsolete.

So which magnifier icon are you actually using?

In my example I had a list of RITMs, double clicked on "Item" value and click the magnifier to open the new list and it works like a charm.